
Frequently Asked Questions
Ask away, we've got your answers.
FAQs
There is no cell service at the Hummingbird Lodge or at Whitewater Ski Resort. There is Wi-Fi available in the Hummingbird Lodge, but the campground and hiking trails remain the perfect place to disconnect and reconnect.
Showers, heated washrooms with flush toilets, dishwashing area (please bring your own supplies), and potable water are all available as part of your campsite booking.
Pets are not permitted inside the Hummingbird Lodge, neither the Café nor the Suite upstairs. Pets are, however, permitted on the Café patio, provided they are leashed.
In the campground, 2 pets per RV site are complimentary. More than 2 pets/site is not allowed. Please pick up all pet droppings. Small bags are provided at dispensers throughout the resort, including at the garbage stations next to RV site 5. Once used, please dispose of these as garbage, do not leave them in the brush. The site holder is responsible for the behaviour of their pets and for picking up after them. Please do not leave pets on your site unattended.
All pets are to remain on-leash at all times.
If your pet is excessively noisy or aggressive, or if you fail to follow these rules, the pet and the owner may be asked to leave.
The Hummingbird Lodge is open daily from 10am - 6pm, along with the Café and General Store. After hours check-in is available with the Lodge Host from 6pm - 10pm.
The first floor of the Lodge, including the Café, will be open through to Monday, October 2, 2023, and will reopen on November 15, 2023 through to April 15, 2024. The RV Campground and Boutique Suite can be booked year-round.
23/24 Whitewater Passholders and Legend Cardholder can take advantage of these discounts from October 1, 2023 to September 30, 2024:
- 10% off Forest Campground, RV Campground, and Suite bookings
- 10% off Food & non-alcoholic Beverages at the Café
- 10% off at the General Store
- 10% off Backcountry rentals