Check-in time is from 3:00pm - 5:00pm. If you are unable to check in during these times, please contact the office in advance to arrange a late check-in or to confirm whether we can accommodate an earlier check-in time.

Check-out time is at 11:00am. Unauthorized late check-outs will result in a 'late fee' of 1 night accommodation plus tax.

Maximum overnight occupancy is 6 people. Infants under 1 year old are free of charge and do not need to be included in the number of children on the reservation. You are permitted to have additional guests who are not staying overnight, but the overall occupancy of the Suite is limited to 20 people.

Please respect your neighbours and other guests by not playing loud music past 10:00pm. Please use consideration when using sound systems during the day as well.

Upon check-in to the Boutique Suite, we will require a credit card pre-authorization of $500 as a damage deposit - Visa Debit cards and cash are not accepted. Upon check-out, this pre-authorized damage deposit will be released by us within 48 hours, however, please be advised that it may take longer for the funds to be cleared by the credit card financial institution. In the unlikely event that the Suite is willfully or negligently damaged or items are missing, an amount will be withheld from the deposit in line with cost for all repairs and replacements. Should the costs exceed the $500 deposit, the full cost will be applied to the pre-authorized credit card. As smoking is not permitted in the Suite, a minimum charge of $500 will be withheld for deep cleaning if occupants smoke in the Suite. As pets are not permitted in the Suite, a minimum charge of $250 will be withheld for deep cleaning if there have been pets in the Suite during your stay. Any amount to be withheld from the deposit will be communicated within 48 hours. If, after check-out, you believe you are entitled to a security deposit refund but did not receive it, please contact .

As pets are not permitted in the Suite, a minimum charge of $250 will be withheld for deep cleaning if there have been pets in the Suite during your stay.

Pets are, however, permitted on the Café patio, provided they are leashed.

Please pick up all pet droppings. Small bags are provided at dispensers throughout the resort, including at the garbage stations next to Forest site 15, and RV site 5. Once used, please dispose of these as garbage, do not leave them in the brush. The site holder is responsible for the behaviour of their pets and for picking up after them. Please do not leave pets unattended.

All pets are to remain on-leash at all times around the Hummingbird Lodge, RV Campground, and Forest Campground. Leashes are recommended for all other areas on the mountain.

Dog owners assume all responsibility for their dogs. If your pet is excessively noisy or aggressive, or if you fail to follow these rules, the pet and the owner may be asked to leave.

As smoking is not permitted in the Suite, a minimum charge of $500 will be withheld for deep cleaning if occupants smoke in the Suite.